Shipping policy

1. General 

a. We are committed to delivering the order placed by You within the given period and in accordance with this Delivery Policy.

b. You are advised to read our Terms and Conditions along with this Policy

c. By using this website, You agree to be bound by the terms contained in this Policy without modification. If you do not agree to the terms contained in this Policy, you are advised not to transact on this website. 

d. The following currency is used on this Website: INR

e. The default delivery partner under this Website is Shiprocket

f. All orders are subject to product availability. If an item is not in stock at the time you place your order, We will notify you and refund the total amount using the original method of payment. 

g. We make all commercially reasonable endeavours to ensure that the products are delivered to you in a timely manner. 

i. Please read this Policy before making a purchase, so that You understand Your rights as well as what You can expect from Us.

2. COST OF SHIPPING 

a. The shipping rate will differ based on the delivery destination.

b. Shipping charges are applied at the check-out window along with the total price of the goods. 

3. SHIPPING UPDATES

a. Once your order ships, you will get a notification with the details of the courier service provider and other relevant information through email. 

4. HANDLING TIME

a. It usually takes 3 to 7 day(s) to process and dispatch the products once the order is placed with us. 

b. We strive to process and dispatch your products at the earliest. 

5. TIME FOR SHIPPING 

a. Delivery time depends on the product ordered and location of delivery. Approximate delivery is specified on the product details or will be shown at the check -out window. 

b. The delivery time is indicative and can vary due to external factors. 

6. BUY ONLINE - PICK UP FROM STUDIO

a. We provide the option of placing the order online and picking up the order at our nearest facility. 

b. It normally takes 3 to 7 days from the time of order to pack and set your order. 

c. Once the order is ready for pick-up, you will receive the notification through Email or call. 

d. At the counter, you can show the confirmation message received to collect your goods. 

e. We will send a reminder email or SMS if your item is still waiting to be picked up. 

f. We reserve the right to make changes or completely stop the studio pick option without notifying the customers. 

7. LOCAL DELIVERY 

a. Subject to availability, we provide instant local delivery service to certain areas. 

b. The local delivery service is usually done within 12 hour(s) from the time of order confirmation. 

c. Currently, the following areas are covered under Our local delivery area: Within Cochin (10km Radius)

d. We reserve the right to change the local coverage area without any notice to the users and users are advised to check this Policy for any updates.

8. INTERNATIONAL SHIPPING 

a. We currently do not provide shipping to countries outside India. 

9. OTHER RULES 

a. If you want to change the shipping address, you need to inform us of the same within 12 hour(s) after placing the order.

b. If the order has not been processed, We will try to change the address, if your order is processed, we will not be able to change the address. 

c. Partial refunds will not be entertained. 

d. We endeavour to engage logistic partners, employees, agents with the highest standards and ethics, you agree and acknowledge that the actions, inactions of the delivery individuals are not in our control, and it is not possible for us to monitor and observe each delivery executive and We shall not be liable for any action or inaction from the part of logistics partners. Any disputes between You and logistics partners shall be settled between you and the logistics partner. 

10. RESTRICTIONS

a. Some items may not be eligible to be delivered to all geographical locations. You will be notified of the restricted items at the check-out page or before that. 

11. WRONG OR INCOMPLETE ADDRESS

a. You shall ensure that all information that is submitted by You to us on the platform is true, complete, accurate and sufficient to identify the actual place of delivery. 

b. If you have entered the wrong shipping information or contact details, it might cause a delay or missed delivery and you will not be eligible for a reshipment or a refund on such transaction.